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Understanding and Coping with the COVID-19 Pandemic
$99.00At the end of this workshop, you will be able to: Understand what COVID-19 is and how it spreads, Know how to protect yourself during this pandemic, Understand what self-isolation and self-quarantine mean and how to comply, Know what to do if you become sick, Learn about psychological reactions to the situation, Learn ways to manage stress and anxiety caused by the situation, Learn proper techniques for washing hands, using hand sanitizer, using masks, and cleaning and disinfecting, and Recognize reliable sources of information about the pandemic. -
Beyond Workplace Politics: Using Social and Emotional Competencies
$99.00Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Active Listening
$99.00In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Psychological Health and Safety
$99.00At the end of this workshop, you should be able to: understand basic concepts of personal mental health, know what psychological workplace safety is and why it is important, identify the factors influencing personal mental health and safety in your workplace, consider assessment and action strategies for personal and workplace needs, engage key participants in workplace programs, and explore methods of evaluation and continuous improvement. -
Getting Started with Microsoft 365: Your Subscription Package
$99.00Office apps that come with your subscription Services included with your subscription -
Microsoft 365 Excel: Part 2: Organizing Worksheet Data with Tables
$99.00Create and format tables Modify tables Use table references -
Reading Body Language as a Sales Tool
$99.00After you complete this course, you will be able to: Apply your knowledge of body language to improve communication, understand the impact of space in a conversation, understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture, use mirroring and matching techniques to build rapport, shake hands with confidence, and dress for success.
