After you complete this course, you will be able to: identify different types of teams, build teamwork by recognizing and tapping into the 12 characteristics of an effective team, promote trust and rapport by exploring team player styles and how they impact group dynamics, recognize the key elements that move a team from involvement to empowerment and how to give these elements to a team, develop strategies for dealing with team conflict and common problems, and understand how action planning and analysis tools can help a team perform better.