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Dealing With Difficult People
$99.00Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. -
Microsoft 365 OneNote: Managing Files
$99.00In this course, users will learn how to: Work with embedded files, save and export content, and manage the notebook recycle bin and backups. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
$99.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Planning for Workplace Safety
$99.00This workshop will help you teach participants: what a safety plan will include; how to understand and write an organizational safety policy; the importance of the safety plan introduction; how to develop a basic communication plan for a specific accident/incident occurrence; ways to decide on training solutions to common accidents/incidents; how to understand and explain the importance and structure of incident response plans and critical incident response plans; how to understand safety inspections and safety audits as methods to identify unsafe conditions and apply corrective action; how to use a 6S inspection checklist to conduct a 6S inspection; how to brainstorm policies and procedures that you might find in the appendix of a safety plan; how to help your organization write, implement, and review a safety plan. -
Networking for Success
$99.00In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You’ll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook.
