-
Conquering Your Fear of Speaking in Public
$99.00After you complete this course, you will be able to: Speak with more confidence in one-on-one conversations, Feel more confident speaking socially or small groups such as meetings, and Practice developing these skills in a safe and supportive setting. -
Onboarding: The Essential Rules for a Successful Onboarding Program
$99.00This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. -
Disability Awareness: Working with People with Disabilities
$99.00This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Advanced Skills for the Practical Trainer
$99.00To begin, you will explore the trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Basic Internet Marketing
$99.00In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. -
Generation Gap
$99.00This course identifies where the generation gap issue surfaces, and the impact it has on the modern workforce; describes and applies language that is specific to each generation currently in the workplace; explores organization strategies that overcome gap issues; and evaluates the need for and effectiveness of recruiting, retention, and succession plans in context of the generation gap. -
Risk Management
$99.00In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Critical Elements of Customer Service
$99.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Goal Setting
$99.00After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks. -
Managing Pressure and Maintaining Balance
$99.00This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Hazards in the Flow of Food
$99.00This course covers cross-contamination and time-temperature control. You will learn the types of cross-contamination and how to prevent them. You will also learn how to keep food outside the temperature danger zone, especially by using thermometers to measure temperatures. There are many different kinds of thermometers, and you will learn how to use them and keep them calibrated. -
Prospecting for Leads Like a Pro
$99.00This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Crisis Management
$99.00To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Creating a Workplace Wellness Program
$99.00To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Introduction to Neuro Linguistic Programming
$99.00This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Writing Reports and Proposals
$99.00To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You’ll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Mastering The Interview
$99.00In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. -
Active Listening
$99.00In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Delegation: The Art Of Delegating Effectively
$99.00This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation. -
Lean Process Improvement
$99.00This course covers what Lean is and its key terms; the Toyota Production System; the five critical improvement concepts; how to understand, describe, analyze and improve value; how to identify and reduce various types of waste; how to create a plan for a more environmentally Lean organization; how to use models to plan, execute, and evaluate Lean changes; how to use Lean thinking frameworks; how to prepare for and complete a basic 5S process; the key elements of Kaizen events; how to gather, analyze, and interpret data; and how to begin incorporating Lean into corporate culture. -
The Practical Trainer
$99.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Successfully Managing Change
$99.00This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. -
Creating a Dynamite Job Portfolio
$99.00In this course, you’ll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. You’ll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Workplace Ergonomics for Injury Prevention
$99.00After you complete this course, you will be able to: define ergonomics and its related terms, identify where to obtain ergonomics information for your region, describe the basic principles of ergonomics, outline ergonomic practices for sitting, standing, lifting, carrying, pushing, and pulling, design an ergonomic workstation, identify important ergonomic features of tools and machines, know why movement is important to prevent injury, understand the role that environmental factors (such as sound, air quality, and light) play in ergonomics, identify how ergonomics can be incorporated into your workplace, assess your environment for ergonomic hazards, create ways to resolve those issues, and plan for implementation, and review and evaluate your ergonomic efforts. -
Contamination and Food Allergens
$99.00This course covers several types of contamination. You will learn how to identify and prevent physical and chemical contamination. You will also learn about deliberate food contamination and what steps to take to prevent it. Food allergies are common for many people, and this course discusses what common allergies are and how to allergen contamination. By using this information, you will be able to keep food safe. -
Working Smarter: Using Technology to Your Advantage
$99.00In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Balanced Scorecard Basics
$99.00At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams. -
Managing Customer Service
$99.00After you complete this course, you will be able to: identify ways to establish links between excellence in customer service and your business practices and policies, develop the skills and practices that are essential elements of a customer service-focused manager, recognize what employees are looking for to be truly engaged. Recognize who the customers are and what they are looking for, develop strategies for creating engaged employees and satisfied customers in whatever business units you manage. -
Developing a Lunch and Learn Program
$99.00This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Skills for the New Employee
$99.00After you complete this course, you will be able to: Understand the importance of professional presence on the job, Understand the importance of a positive attitude Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction, Determine your own level of assertiveness and understand and improve your assertiveness, Learn how to self-manage to become more effective and efficient, Learn the importance of working as a team member, Improve your communications skills, including listening, questioning and non-verbal communication, and Learn how to set goals and create a personal action plan.
